May 15, 2024 10:26 AM
Hello,
I've been receiving payments from my Canadian employer through Deel for quite some time now. The withdrawals from Deel into my UBL bank account are labeled as "ATM-IBFT FUNDS TRANSFER, FR: DLOCAL BANK:". When I requested PRCs (Payment Receipt Certificates) for these transactions from the branch representative, they informed me that they couldn't provide them since these are considered local transfers. Has anyone else been successful in obtaining PRCs for withdrawals like these?
May 17, 2024 08:03 AM
Hi @dangboi, it's a pleasure to meet you.
If you need help with requesting a Payment Receipt Certificate, please be sure to reach out to our Support team via live chat while logged in, or by submitting your request here: https://help.letsdeel.com/hc/en-gb/requests/new?ticket_form_id=360001676798.
Our Team will be happy to help!
Best,
Cristian