Hello! I'm having an issue with Deel and support acts pretty weird. Basically my account is restricted to do withdrawals since December 30 2023. I was contacting support every day since that and they were asking me to patiently wait. I've waited long enough and as my funds are still unaccessible I'd like to bring this into community. I'm honestly very **bleep** because of that and because that deel's support team is not being any of a help. I was able to catch 'withdraw' button working a few times and withdraw some funds but when I do one withdrawal it says 'Access denied' and button becomes disabled.
Deel's support team told me it should be fixed today and I'm still waiting on solution. They assured me it's a technical bug and it has nothing to do with me as a bunch of other accounts got affected by this issue as well. I think this is not OK at all to do that for your customers and there should be some solution or a workaround to give access to the funds while issue is being worked on.
so I'm in touch with support right now and then how deel can be trusted after that?
