October 10, 2023 10:16 PM
Hello, how are you? For some time I have been having withdrawal problems with Coinbase, at first it worked excellently but a few months ago it began to fail when I made the withdrawal, it did not do it for the whole day, and I had to cancel it, and try again, and it worked, I do not know what the internal problem is for this to happen. If you can help me with this, please! 😟
October 11, 2023 12:09 AM
Hi @David
I'm sorry to hear that this is happening to you. I can see if this is a Deel side issue and give you feedback. Have you also checked with Coinbase if there is an issue on their side?
Best,D
Daryl
October 13, 2023 12:11 AM
Hi @David
After reviewing your account, we discovered that the issue might be stemming from the new documents that Coinbase requires for users. Could you check on your Coinbase account and see if all of your required docs have been properly submitted and verified? Let me know if you're all good after. 🙂
Best,
Daryl