Showing results for 
Search instead for 
Did you mean: 

Invalid BIC code error for my Bank's Swift Code


Hello. I am trying to enter my Stanbic Swift Code on the bank transfer options on the withdrawal methods, however, the system is popping an error for the code. The code is SBICZWHX. Please assist, I am located in Zimbabwe. If bank transfers do not work, what is the best method available for Zimbabweans?



Hi @SimbaMash,

Our apologies for the delay in providing a response to you, and thank you so much for your patience. After checking in with our Support team, I've confirmed that Zimbabwean BICs are currently not supported, so a local bank transfer will not be possible at the moment. 
Once we are able to accommodate this method, we'll be sure to keep you updated via email. In the meantime, you can choose from other withdrawal options available to withdraw your funds, such as SWIFT, or an e-wallet. 
If you need additional support on your withdrawal options, please feel free to reach out to our 24/7 live chat or fill out this form.

Thanks so much,