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Community Conversations

Debit card money

Hi. I know that a have to withdraw my money from deel within 30 days.How about money in my debit cards? Is it the same? 

Why am I getting paid lower than expected ?

Hi Deel I couldn't see my payslip as of today but I calculated my salary and what I received is a lot lower. I wonder how's that possible when the salary is already locked in a fixed amount. I used an online calculator and even tried a few to confirm...

debsmeme by Weekender
  • 644 Views
  • 1 replies
  • 0 likes

Withdraw Money Using Digital Currency Transfer

I've received an email from deel regarding a new method withdraw. Here is the documentation.But I'm newbie using cryptos ahah , so I don't understand where I can get a wallet address on the Ethereum (ERC20) network.Thank u so much!

Mr-Vince by Weekender
  • 1197 Views
  • 2 replies
  • 0 likes

Withdrawal Option

Please i will like to know if i can be able to withdraw my funds into my dads bank account from my deels account 

Calling all Deel Card Users

Hi Community friends Do you actively use a Deel Card, or have you used one in the past? If so, our team would love to hear from you in the survey below! We’re excited to make your Deel Card experience even better, so please let us know what you love...

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CassyL by Administrator
  • 558 Views
  • 0 replies
  • 0 likes

Third party transfer

Am I no longer allowed to transfer money to a third party? I always used to do this but I now have that account deleted from my deel account and I can no longer add a third party’s bank account details. 

DZaher by Weekender II
  • 2296 Views
  • 5 replies
  • 3 likes

Resolved! Withdrawal fees

I entered my Deel account to do my usual withdrawal to my own personal Bank account, and i was surprised to see now I'm being charged $5 fee for the same withdrawals methods that were free. This is unfair since we don't have an alternative if we are ...

Facka by Weekender
  • 4656 Views
  • 8 replies
  • 6 likes

Mx-withdrawal method

Hello. I’m new at being a contractor and was hopping you could recommend the best withdrawal method for Mexico. Since the fees and conversion rates vary a lot. 

D_Glz by Weekender
  • 1652 Views
  • 3 replies
  • 5 likes

Inconsistent Status

Hi,I just encountered this today. Under Invoice Details in the Contracts section, it shows my pay is still awaiting payment. However, in the payments documents history, it shows that my employer already sent in the payment and is showing as paid. Now...

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JeSee by Weekender
  • 1173 Views
  • 2 replies
  • 0 likes

Delayed payment

So for the past 4yrs using deel. And 1yr with my company using deel I encountered this problem. My client sent the pay 6th of january then as of this day it did not reflect on my account yet. So, the csr told me in the name of john tere informed me t...

Jhoanna by Weekender
  • 1238 Views
  • 1 replies
  • 0 likes

Deel Card for Egypt

Hello, I'm from Egypt and I do have Deel card. Can I keep my funds indefinitely on it? Or Am I bound with a specific time frame to withdraw similar to the 30 days for the funds outside of the card? 

Nasr by Weekender
  • 1115 Views
  • 1 replies
  • 0 likes

Withdraw issue

Hello everyone. I made a withdrawal since Dec 21, 2023. Until today I have not yet received the money in my bank account. I would like to know if Swift bank transfer withdrawals take how long with DEEL. You should know that for the withdrawal method ...

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Fatima1 by Weekender II
  • 2525 Views
  • 4 replies
  • 2 likes

Resolved! Partial payment recieved instead of full payment

Dear Deel, I received partial payment of $1,200 out of $1,725. My previous submitted working hours were for two invoices, one for $1,200 and another for $525. The remaining $525 is yet to be paid. Please help explain, did my client make full or payme...

Paypal withdrawal availability

Hello,It seems that PayPal withdrawal is currently undergoing maintenance. Unfortunately, the exact time when it will be available again is not specified.  Could you please provide approximate date (today, tomorrow, the next Monday)? 

Yulia by Weekender II
  • 2706 Views
  • 5 replies
  • 0 likes

Resolved! Mobile Application

We need a Mobile application for Deel to control our account and manage our money from it

Changing the default wallet for Deel Card withdrawals

Is it possible to change what currency this defaults to? I assumed the USD card would default to USD wallet and accidentally sent it to my unused JPY wallet (from a past contract). Can't find the proper setting for it.

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robin by Explorer
  • 2243 Views
  • 4 replies
  • 0 likes

EOR and Contractor at same time.

If I sign an EOR contract with Deel, is it possible to sign a contract with another company without ending the EOR contract?

zlazo by Weekender
  • 1328 Views
  • 1 replies
  • 0 likes

account restricted since December 30

Hello! I'm having an issue with Deel and support acts pretty weird. Basically my account is restricted to do withdrawals since December 30 2023. I was contacting support every day since that and they were asking me to patiently wait. I've waited long...

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alex1 by Weekender
  • 2187 Views
  • 4 replies
  • 0 likes

Bank Transfer Withdraw Method Unavailable

Has anyone found a workaround for the current issues with adding the Bank Transfer Payment method? Can fill in the form and get to last step (billing address) but final 'Add' button remains greyed out. 

Daniel_B by Weekender
  • 3709 Views
  • 5 replies
  • 1 likes

Resolved! Withdrawal To Ghana

Has anyone in Ghana successfully withdrawn funds to their local banks in the past month? Since Deel disabled mobile money withdrawals, I've encountered difficulties accessing funds even through local banks. Despite contacting my bank, they assert the...

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Zatey by Weekender II
  • 3027 Views
  • 5 replies
  • 4 likes

Resolved! Best payment method for people in Perú

Hello everybody!My name is María! I'm from Venezuela and currently work in Perú for a US company as an Executive and Accounting Assistant.I need recommendations about payment methods or apps that work better with Deel.Right now i'm using PayPal and L...

MariaDlou by Weekender II
  • 4020 Views
  • 3 replies
  • 3 likes

Public Plea for Deel to Help me

I'm making a public plea for Deel to help me since they have always surpassed my expectations when it comes to customer service and customer experience.I came to spend New Year's Eve and Christmas in Mexico, unfortunately during my trip I lost my pho...

Delayed payment

I have been getting my payment on time through Deel for the past five months. This time around my client approved my money but Deel indicates that the payment is delayed. My client said the money was sent but it still shows as delayed. This is my fir...

ihqrk by Weekender
  • 1997 Views
  • 2 replies
  • 0 likes
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