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Community Conversations

Seeking Urgent Help! Payment never received.

It's been 2 weeks since I attempted my first withdrawal, but the money never reached my account. My bank hasn't received or rejected the transfer. I reached out to Deel, who provided proof of payment that it has been completed, however it is not. My ...

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Withdrawal not received after 5 days

I made a withdrawal on the 24th and it says it will arrive on the 25th but due to provider delay it was moved to July 26th. Until now, it hasn't come to my bank. My bank is asking for Deel to provide the MT103 or SWIFT form but the representative sai...

Dee by Weekender II
  • 506 Views
  • 0 replies
  • 1 likes

Withdrawal issue

Hi there,I’ve been using this platform for 2 years now and this is the first time I experienced this issue. Someone has encountered this before?I hope someone can help me, please.Angelica 

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Resolved! Withdrawal fees

I entered my Deel account to do my usual withdrawal to my own personal Bank account, and i was surprised to see now I'm being charged $5 fee for the same withdrawals methods that were free. This is unfair since we don't have an alternative if we are ...

Facka by Weekender
  • 12961 Views
  • 9 replies
  • 7 likes

Delayed Instant Withdraw

Hello Everyone,I have used the instant withdraw option to cash my balance. However, it appears that payement is delayed. I will highly appreciate if anyone here can assist me. Thank you!  

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Ilyaas by Weekender
  • 4920 Views
  • 6 replies
  • 0 likes

BVNK Stole My Salary: Urgent Help Needed

Hi,I’m reaching out here because I’ve tried all the other options with no success. I need urgent assistance and no one seems to care. I’m also sharing this so this doesn’t happen to anyone else.Here’s what happened:On June 10th, I initiated a withdra...

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Lost money, no answer from support

I am starting to doubt in Deels' integrity. I had withdraw my salary 1,5 month ago but still didn't get it. I tried to write to support email but they answered that this email box doesn't work anymore. I tried WA but there is only bot which only send...

Katya by Weekender
  • 808 Views
  • 0 replies
  • 1 likes

I start to wonder if Deel is actually Trustworthy ?

I had withdraw my salary a while ago, and it’s still has not reached my account. It says that it should have arrived 5 days ago, but it’s still not there! I wonder if those money are just lost and I will never get them. Let’s see under this post if D...

Kema by Weekender
  • 1194 Views
  • 1 replies
  • 2 likes

Resolved! Best payment method for people in Perú

Hello everybody!My name is María! I'm from Venezuela and currently work in Perú for a US company as an Executive and Accounting Assistant.I need recommendations about payment methods or apps that work better with Deel.Right now i'm using PayPal and L...

MariaDlou by Weekender II
  • 7694 Views
  • 4 replies
  • 3 likes

has deel stolen me?

I made a withdrawals from Deel to PayPal, on May 21st. The transaction appears PROCESSING, and my money is not nowhere to be found. From Deel no one answers me, I dont know what to do.I feel cheated. Can anybody help me? 

gdefant by Weekender
  • 660 Views
  • 0 replies
  • 0 likes

Crypto withdrawal

Hi, is there any new method withdrawing money to a crypto wallet or any crypto platform for non us/eu person ? (except coinbase)

Yass by Weekender II
  • 19602 Views
  • 20 replies
  • 19 likes

Philippine Banks X Deel

Hello there,Is there a Philippine bank that gets money from Deel quickly?I use Union Bank right now, and it's taking much longer to get paid lately. It's still within ETA, but the fund normally reaches me hours following the withdrawal (even if it's ...

Transfer from bank to deel

Hi! I wanted to know if I could return money from my Argentinian bank account to my Deel account, and if Deel's accounts have any number. Thank you!

Resolved! Payment never received

Hello, I tried to do my first withdrawal 15 days ago however the money never arrived. My bank never received or rejected the money. I contacted deel and they provided a proof of payment, I noticed the currency was CRC however I have a dollars account...

Maria2 by Weekender II
  • 2359 Views
  • 3 replies
  • 1 likes

Resolved! Deel card 90 days limit Argentina

Hi Deel team!I'm reaching out to seek clarification regarding the 90-day fund retention limit on the Deel card for users in Argentina. I've come across information that in some countries, funds can be kept on the card for up to 90 days, but I haven't...

I can't withdraw money for a long time

Hello, my colleague and I have not been able to withdraw our money since mid-December, after canceling the withdrawal to Binance. Are there any work underway on withdrawal methods for Russia and Belarus?

Withdrawal to an unexistent account

Hi, I did a withdrawal. I intended to do it to a bank account, instead I selected Wise. I've filled all the information, and it said it was valid. Now the owner of the bank account I was trying to transact to says he doesn't have a Wise account, so I...

Mitello by Weekender
  • 1287 Views
  • 1 replies
  • 0 likes

Invalid BIC code error for my Bank's Swift Code

Hello. I am trying to enter my Stanbic Swift Code on the bank transfer options on the withdrawal methods, however, the system is popping an error for the code. The code is SBICZWHX. Please assist, I am located in Zimbabwe. If bank transfers do not wo...

Impressively Terrible Customer Service

This is my first time using Deel, and I'm pretty shocked about how bad the support is. At least through the chat interface. The agents seem to have little more than read-access to my account. Their training on how to speak to customers amounts to cop...

Payment Concern from non-Deel clients

Hello. Hello.When you are sending an invoice to a non-Deel client, then the payment processing is handled outside Deel, am I correct? I am the one who should provide the client with a way to pay my invoice, right?If yes, and besides PayPal and Stripe...

Yahya369 by Weekender
  • 1439 Views
  • 1 replies
  • 0 likes

Withdraw Money Using Digital Currency Transfer

I've received an email from deel regarding a new method withdraw. Here is the documentation.But I'm newbie using cryptos ahah , so I don't understand where I can get a wallet address on the Ethereum (ERC20) network.Thank u so much!

Mr-Vince by Weekender
  • 3804 Views
  • 2 replies
  • 0 likes

Mx-withdrawal method

Hello. I’m new at being a contractor and was hopping you could recommend the best withdrawal method for Mexico. Since the fees and conversion rates vary a lot. 

D_Glz by Weekender
  • 3184 Views
  • 3 replies
  • 5 likes

Inconsistent Status

Hi,I just encountered this today. Under Invoice Details in the Contracts section, it shows my pay is still awaiting payment. However, in the payments documents history, it shows that my employer already sent in the payment and is showing as paid. Now...

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JeSee by Weekender
  • 2340 Views
  • 2 replies
  • 0 likes

Withdraw issue

Hello everyone. I made a withdrawal since Dec 21, 2023. Until today I have not yet received the money in my bank account. I would like to know if Swift bank transfer withdrawals take how long with DEEL. You should know that for the withdrawal method ...

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Fatima1 by Weekender II
  • 4685 Views
  • 4 replies
  • 2 likes

Paypal withdrawal availability

Hello,It seems that PayPal withdrawal is currently undergoing maintenance. Unfortunately, the exact time when it will be available again is not specified.  Could you please provide approximate date (today, tomorrow, the next Monday)? 

Yulia by Weekender II
  • 4452 Views
  • 5 replies
  • 0 likes

Bank Transfer Withdraw Method Unavailable

Has anyone found a workaround for the current issues with adding the Bank Transfer Payment method? Can fill in the form and get to last step (billing address) but final 'Add' button remains greyed out. 

Daniel_B by Weekender
  • 5639 Views
  • 5 replies
  • 1 likes

Keeping Funds: Deel Card says 90 days limit but withdrawals says I can keep it for unlimited time?

Hey DeelYour Deel Card limit page says "You can keep the funds on your Deel card for a period of 90 days. " but your FAQ under "How long can I leave my money on Deel?" says I can "With Deel Card you can load your money and store it indefinitely to us...

Resolved! Questions regarding freelancing in India using Deel

Hello,I am a user of Deel from India, but I have only been using it for one client right now, who invited me to the platform.I have some questions regarding using Deel as a freelancer:Can I invite clients from anywhere in the world to sign contracts ...

ritvij14 by Weekender
  • 6083 Views
  • 3 replies
  • 6 likes

How to connect Deel with Grabrfi card as withdrawal method

I want to trasnfer funds from my Deel account to Grabrfi account debit card to use USD for payments. I want to use ACH transfer as I have a US account open with Grabrfi, so when I select US as country to activate ACH transfer, the billing address fie...

Naty by Weekender
  • 5575 Views
  • 3 replies
  • 1 likes