About Using Deel
Ready to get the most out of Deel from other community members? Ask questions about Deel, Deel Advance, Deel Card and more!
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Conversations

Impressively Terrible Customer Service

This is my first time using Deel, and I'm pretty shocked about how bad the support is. At least through the chat interface. The agents seem to have little more than read-access to my account. Their training on how to speak to customers amounts to cop...

Payment Concern from non-Deel clients

Hello. Hello.When you are sending an invoice to a non-Deel client, then the payment processing is handled outside Deel, am I correct? I am the one who should provide the client with a way to pay my invoice, right?If yes, and besides PayPal and Stripe...

Yahya369 by Weekender
  • 200 Views
  • 1 replies
  • 0 likes

Crypto withdrawal

Hi, is there any new method withdrawing money to a crypto wallet or any crypto platform for non us/eu person ? (except coinbase)

Yass by Weekender II
  • 3436 Views
  • 18 replies
  • 14 likes

Withdraw Money Using Digital Currency Transfer

I've received an email from deel regarding a new method withdraw. Here is the documentation.But I'm newbie using cryptos ahah , so I don't understand where I can get a wallet address on the Ethereum (ERC20) network.Thank u so much!

Mr-Vince by Weekender
  • 544 Views
  • 2 replies
  • 0 likes

Resolved! Withdrawal fees

I entered my Deel account to do my usual withdrawal to my own personal Bank account, and i was surprised to see now I'm being charged $5 fee for the same withdrawals methods that were free. This is unfair since we don't have an alternative if we are ...

Facka by Weekender
  • 2665 Views
  • 8 replies
  • 6 likes

Mx-withdrawal method

Hello. I’m new at being a contractor and was hopping you could recommend the best withdrawal method for Mexico. Since the fees and conversion rates vary a lot. 

D_Glz by Weekender
  • 1062 Views
  • 3 replies
  • 5 likes

Inconsistent Status

Hi,I just encountered this today. Under Invoice Details in the Contracts section, it shows my pay is still awaiting payment. However, in the payments documents history, it shows that my employer already sent in the payment and is showing as paid. Now...

JeSee_0-1707554508555.png JeSee_1-1707554524689.png JeSee_2-1707554586054.png
JeSee by Weekender
  • 784 Views
  • 2 replies
  • 0 likes

Delayed Instant Withdraw

Hello Everyone,I have used the instant withdraw option to cash my balance. However, it appears that payement is delayed. I will highly appreciate if anyone here can assist me. Thank you!  

IMG_5589.jpeg
Ilyaas by Weekender
  • 1142 Views
  • 3 replies
  • 0 likes

Withdraw issue

Hello everyone. I made a withdrawal since Dec 21, 2023. Until today I have not yet received the money in my bank account. I would like to know if Swift bank transfer withdrawals take how long with DEEL. You should know that for the withdrawal method ...

Screenshot_20240113-212657.jpg
Fatima1 by Weekender II
  • 1760 Views
  • 4 replies
  • 2 likes

Resolved! Deel card 90 days limit Argentina

Hi Deel team!I'm reaching out to seek clarification regarding the 90-day fund retention limit on the Deel card for users in Argentina. I've come across information that in some countries, funds can be kept on the card for up to 90 days, but I haven't...

Paypal withdrawal availability

Hello,It seems that PayPal withdrawal is currently undergoing maintenance. Unfortunately, the exact time when it will be available again is not specified.  Could you please provide approximate date (today, tomorrow, the next Monday)? 

Yulia by Weekender II
  • 2048 Views
  • 5 replies
  • 0 likes

Bank Transfer Withdraw Method Unavailable

Has anyone found a workaround for the current issues with adding the Bank Transfer Payment method? Can fill in the form and get to last step (billing address) but final 'Add' button remains greyed out. 

Daniel_B by Weekender
  • 3058 Views
  • 5 replies
  • 1 likes

Resolved! Best payment method for people in Perú

Hello everybody!My name is María! I'm from Venezuela and currently work in Perú for a US company as an Executive and Accounting Assistant.I need recommendations about payment methods or apps that work better with Deel.Right now i'm using PayPal and L...

MariaDlou by Weekender II
  • 3067 Views
  • 3 replies
  • 3 likes

Resolved! Questions regarding freelancing in India using Deel

Hello,I am a user of Deel from India, but I have only been using it for one client right now, who invited me to the platform.I have some questions regarding using Deel as a freelancer:Can I invite clients from anywhere in the world to sign contracts ...

ritvij14 by Weekender
  • 3353 Views
  • 3 replies
  • 6 likes

How to connect Deel with Grabrfi card as withdrawal method

I want to trasnfer funds from my Deel account to Grabrfi account debit card to use USD for payments. I want to use ACH transfer as I have a US account open with Grabrfi, so when I select US as country to activate ACH transfer, the billing address fie...

Naty by Weekender
  • 3924 Views
  • 3 replies
  • 1 likes