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Community Conversations

Lost money, no answer from support

I am starting to doubt in Deels' integrity. I had withdraw my salary 1,5 month ago but still didn't get it. I tried to write to support email but they answered that this email box doesn't work anymore. I tried WA but there is only bot which only send...

Katya by Weekender
  • 166 Views
  • 0 replies
  • 1 likes

Can I save my money on Deel like a bank account?

I would like to know if I can keep my money in deel, like a bank account. If I take my deel card, will I be able to leave all my money here and use it with my card? Because when the money arrives I get an message that I have to withdraw it in the nex...

Resolved! Best payment method for people in Perú

Hello everybody!My name is María! I'm from Venezuela and currently work in Perú for a US company as an Executive and Accounting Assistant.I need recommendations about payment methods or apps that work better with Deel.Right now i'm using PayPal and L...

MariaDlou by Weekender II
  • 4851 Views
  • 4 replies
  • 3 likes

Crypto withdrawal

Hi, is there any new method withdrawing money to a crypto wallet or any crypto platform for non us/eu person ? (except coinbase)

Yass by Weekender II
  • 10392 Views
  • 20 replies
  • 19 likes

Payment not received. I need a response from Deel support

I still haven't received my payment!I contacted support, and my problem has not been resolved for over a month.After providing statements from my personal bank account to which the payment was sent and after the investigation began, I can't get a cle...

Al_Liloq by Weekender
  • 664 Views
  • 2 replies
  • 1 likes

Repayment Deel Advance from Direct Transfers

I have to repay my deel advance but I have zero balance on my account. Planning to do any direct transfer from bank to deel because I can’t see the option to pay via Stripe. Is it possible to send from Wise to my Deel account?

Client Payment Overdue

Hi all, I am getting a message from deel (OverDue) "We still need to receive money from your client". I ask from my client and they are saying they already submit the money to deel.what should i do now? 

Invalid BIC code error for my Bank's Swift Code

Hello. I am trying to enter my Stanbic Swift Code on the bank transfer options on the withdrawal methods, however, the system is popping an error for the code. The code is SBICZWHX. Please assist, I am located in Zimbabwe. If bank transfers do not wo...

Payment Concern from non-Deel clients

Hello. Hello.When you are sending an invoice to a non-Deel client, then the payment processing is handled outside Deel, am I correct? I am the one who should provide the client with a way to pay my invoice, right?If yes, and besides PayPal and Stripe...

Yahya369 by Weekender
  • 825 Views
  • 1 replies
  • 0 likes

Mx-withdrawal method

Hello. I’m new at being a contractor and was hopping you could recommend the best withdrawal method for Mexico. Since the fees and conversion rates vary a lot. 

D_Glz by Weekender
  • 2010 Views
  • 3 replies
  • 5 likes

Inconsistent Status

Hi,I just encountered this today. Under Invoice Details in the Contracts section, it shows my pay is still awaiting payment. However, in the payments documents history, it shows that my employer already sent in the payment and is showing as paid. Now...

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JeSee by Weekender
  • 1449 Views
  • 2 replies
  • 0 likes

Delayed payment

So for the past 4yrs using deel. And 1yr with my company using deel I encountered this problem. My client sent the pay 6th of january then as of this day it did not reflect on my account yet. So, the csr told me in the name of john tere informed me t...

Jhoanna by Weekender
  • 1578 Views
  • 1 replies
  • 0 likes

Resolved! Partial payment recieved instead of full payment

Dear Deel, I received partial payment of $1,200 out of $1,725. My previous submitted working hours were for two invoices, one for $1,200 and another for $525. The remaining $525 is yet to be paid. Please help explain, did my client make full or payme...

Public Plea for Deel to Help me

I'm making a public plea for Deel to help me since they have always surpassed my expectations when it comes to customer service and customer experience.I came to spend New Year's Eve and Christmas in Mexico, unfortunately during my trip I lost my pho...

Delayed payment

I have been getting my payment on time through Deel for the past five months. This time around my client approved my money but Deel indicates that the payment is delayed. My client said the money was sent but it still shows as delayed. This is my fir...

ihqrk by Weekender
  • 2239 Views
  • 2 replies
  • 0 likes

Zahlung

Mein Arbeitgeber hat die Zahlung bereits am 3.11.2023 übergeben. Allerdings die Buchung immer noch nicht erfolgt. Sonst hat es auch nur 1-2 Tage gedauert. Gibt es irgendwelche Probleme ??

YusYus by Weekender
  • 2181 Views
  • 2 replies
  • 3 likes

Delayed Payment

I have been getting my payment on time through Deel for the past three months. This time around when I submitted my monthly hours report, my client approved my money but Deel indicates that the payment is delayed. My client said the money was sent bu...

Work as a contractor for a Candian company

I am planning to work as a contractor for a Canadian based company. How would Deel help me here and what is the cost involved monthly/yearly and what are the benefits to use Deel to raise invoices instead of registering my own entity in India?

Shaik by Weekender
  • 1658 Views
  • 1 replies
  • 1 likes

Withdrawal

How long does it take for my money to land in my Payooneer account after withdrawal?

Prestige by Weekender
  • 1918 Views
  • 1 replies
  • 1 likes

Resolved! Questions regarding freelancing in India using Deel

Hello,I am a user of Deel from India, but I have only been using it for one client right now, who invited me to the platform.I have some questions regarding using Deel as a freelancer:Can I invite clients from anywhere in the world to sign contracts ...

ritvij14 by Weekender
  • 4446 Views
  • 3 replies
  • 6 likes